Make sure you know what to do when a battery needs a complete reset.
To ensure maximum uptime for end users and dealers with their equipment, UgoWork employs real-time monitoring of battery usage. Occasionally, a complete battery reset becomes necessary for maintenance or debugging purposes. Follow these steps to reset your UgoWork battery:
Step 1: Secure and park
Securely park the forklift in a safe location.
Step 2: Forklift shutdown
Turn the ignition switch to the OFF position to shut down the forklift.
Step 3: Battery shutdown
Turn the ON/OFF button on the battery to the OFF position.
Wait for the LEDs on the battery to extinguish completely.
Step 4: Battery restart
Turn the battery's ON/OFF button to ON.
Wait for the LEDs on the battery to begin blinking.
Step 5: Push button activation
Press the battery's push button. Wait for the contactor to close, indicated by a clicking sound, and for the LEDs to stop flashing.
Step 6: Battery readiness check
Ensure the battery is ready for operation:
- If one LED is flashing: PLUG IN THE BATTERY
- If the buzzer goes off: PLUG IN THE BATTERY
- If at least one green light is steady on, you can proceed to the next step
Step 7: Ignition restart
Turn the forklift's ignition switch to the ON position.
Following these steps will help you successfully reset your UgoWork battery, ensuring it is ready for optimal performance.
Still need help?
For any technical issue with UgoWork products, please contact service@ugowork.com or 1-866-615-2191. For any other questions, please contact csm@ugowork.com.